Frequently Asked Questions
Everything you need to know about your glow journey.
Are Glo Melanin products suitable for all skin types?
Yes, our formulas are specifically designed to address the unique needs of melanin-rich skin while being gentle enough for sensitive, oily, dry, and combination skin types.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range between 7-14 business days.
Do you use natural ingredients?
We prioritize high-quality, plant-based ingredients and avoid harsh chemicals like parabens, sulfates, and phthalates to ensure your skin receives the safest care possible.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, minus shipping costs.
Are your products cruelty-free?
Absolutely. Glo Melanin is a 100% cruelty-free brand. We never test our products or ingredients on animals.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.